E-ISSN 2683-5961 | ISSN 2354-1814
 

Research Article
Online Published: 23 Nov 2018
 


PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA

Suleiman, S. and Usman, U..


Abstract
This research is an attempt to investigate an empirical relationship between E-Banking Products and Customers' satisfaction of accessibility. Questionnaires were used to collect the data from a random sample of 3400 customers across the branches of First Bank Plc, Guarantee Trust Bank and Fidelity Bank in Sokoto, Kebbi and Zamfara States of Nigieria. The technique of logistic regression analysis was adopted in the data analysis. The results of the analysis shows that customer satisfaction of accessibility is positively and significantly influenced by E-Banking components in the dimension of Internet Banking, Electronic Fund Transfer, Home Banking, Point of Sale and Mobile Banking, but positively and insignificantly influenced by Automated Teller Machine and Telephone Banking services of E-Banking. It was also found those Automated Teller Machines, Internet Banking, Electronic Fund Transfer, Home Banking, Point of Sale, Mobile Banking and Telephone Banking as E-Banking components were identified as good predictors of customers' accessibility. In Nigerian banking, customers were generally not satisfied with the way these services are offered.

Key words: E-Banking, Customer Satisfaction, Accessibility, Logistic Regression, Customers


 
ARTICLE TOOLS
Abstract
PDF Fulltext
How to cite this articleHow to cite this article
Citation Tools
Related Records
 Articles by Suleiman
Articles by S. and Usman
Articles by U.
on Google
on Google Scholar

How to Cite this Article
Pubmed Style

Suleiman, S. and Usman, U.. PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equijost. 2016; 4(1): 93-97.


Web Style

Suleiman, S. and Usman, U.. PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. https://www.equijost.com/?mno=302643597 [Access: October 16, 2024].


AMA (American Medical Association) Style

Suleiman, S. and Usman, U.. PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equijost. 2016; 4(1): 93-97.



Vancouver/ICMJE Style

Suleiman, S. and Usman, U.. PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equijost. (2016), [cited October 16, 2024]; 4(1): 93-97.



Harvard Style

Suleiman, S. and Usman, U. (2016) PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equijost, 4 (1), 93-97.



Turabian Style

Suleiman, S. and Usman, U.. 2016. PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equity Journal of Science and Technology, 4 (1), 93-97.



Chicago Style

Suleiman, S. and Usman, U.. "PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA." Equity Journal of Science and Technology 4 (2016), 93-97.



MLA (The Modern Language Association) Style

Suleiman, S. and Usman, U.. "PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA." Equity Journal of Science and Technology 4.1 (2016), 93-97. Print.



APA (American Psychological Association) Style

Suleiman, S. and Usman, U. (2016) PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA. Equity Journal of Science and Technology, 4 (1), 93-97.





Most Viewed Articles
Most Accessed Articles

  • RESPONSE OF COWPEA VARIETIES TO BASAL STEM ROT (Sclerotium Rolfsii) DISEASE IN SOUTHERN GUINEA SAVANNA, NIGERIA
    M. U. Tanimu, I. U. Mohammed, A. Muhammad and N.M. Kwaifa
    Equijost. 2018; 5(1): 1-8
    » Abstract

  • PATTERN AND DETERMINANTS OF CONSUMERS DEMAND FOR CANNED FOOD IN ILORIN METROPOLIS OF KWARA STATE, NIGERIA
    Babatunde, R.O.; Amolegbe, K.B.; Akingbohungbe, I.T.
    Equijost. 2018; 5(1): 23-34
    » Abstract

  • PREDICTION OF CUSTOMER ACCESSIBILITY OF ELECTRONIC BANKING LOGISTIC REGRESSION IN NIGERIA
    Suleiman, S. and Usman, U.
    Equijost. 2016; 4(1): 93-97
    » Abstract

  • EFFECT OF LATE PLANTING ON INCIDENCE AND SEVERITY OF STENOCARPELLA EAR ROT OF MAIZE IN LAFIA, NASARAWA STATE, NIGERIA
    Garba Y. and Ogara I. M.
    Equijost. 2016; 4(1): 57-60
    » Abstract

  • EFFECTS OF DIFFERENT HORMONES ON THE GROWTH PERFORMANCE OF Clarias gariepinus
    ADESHINA, I., ADEWALE, Y. A. and DALHATU, B. J.
    Equijost. 2016; 4(1): 10-13
    » Abstract

  • Most Downloaded
    Top Downloaded Articles

  • ROLE OF FADAMA III PROGRAMME IN EMPOWERING THE SOCIO-ECONOMIC STATUS OF THE SOKOTO STATE PARTICIPATING WOMEN THROUGH CROP PRODUCTIVE ASSETS
    Ango, A. K.; Maikasuwa, M. A.; Sidi, M. H.
    Equijost. 2018; 5(1): 14-22
    » Abstract

  • ELECTROMAGNETIC CHARACTERIZATION AND FIELD DISTRIBUTION OF CO0.5ZN0.5FE2O4 USING PATCH MICROSTRIP ANTENNA AND FINITE ELEMENT METHODS
    Abubakar Yakubu, Zulkifli Abbas, Dago M Mohammad
    Equijost. 2018; 5(1): 123-131
    » Abstract

  • Bacteria Contamination of Market Vended Ponmo (Processed Cow Hide) in Birnin Kebbi, Kebbi State
    Jibrin Naka Keta, Mohammed Naka Keta, Mubarak Aminu Aburga, Grace Joseph Gudu
    Equijost. 2020; 7(1): 41-45
    » Abstract

  • RELATIONSHIP BETWEEN BODY WEIGHT AND ZOOMETRIC MEASUREMENTS IN SOME PURE AND CROSSBRED TURKEY POULTS
    Amao, O. J., Ayorinde, K. L. and Fayeye, T. R.
    Equijost. 2016; 4(1): 24-30
    » Abstract

  • PHYSICOCHEMICAL ANALYSES OF SESAME (Sesamun indicum L.) SEED OIL AND SOAP PRODUCED FROM THE OIL
    Hassan, A.; Wawata, I.G.
    Equijost. 2018; 5(1): 162-167
    » Abstract

  • Most Cited Articles
    Most Cited Articles